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Reducing Diagnostic Errors
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Course Description

Diagnostic errors are a top concern in the patient safety field. Studies have shown that malpractice claims related to diagnostic errors outnumber all other classes of medical error. Healthcare organizations need a more systematic approach for identifying diagnostic errors and educating clinicians on strategies for reducing the prevalence of these errors.

This resource-rich module provides a diverse set of tools and resources to educate healthcare professionals on diagnostic errors, including basic principles, common theories, and key strategies for reducing these errors at both the individual practice and system levels. In addition, the module provides a dedicated set of materials specific to engaging patients and families in the prevention of diagnostic errors. 


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Upon completion of this module, users will be able to:

  • Describe three ways in which intuitive thought differs from rational deliberation during clinical reasoning
  • Identify at least four factors contributing to diagnostic error
  • Name, at a minimum, two ways in which the patient can impact the prevalence of diagnostic errors
  • List four specific strategies to reduce diagnostic error

Components of the module include:

  • A Primer for Clinicians
  • Recorded Lectures by Industry Experts
  • Sample Workshop Curriculum for Teaching Medical Learners
  • Case Studies for Discussion and Practice
  • Suggested Readings and References
  • Patient and Family Tools & Resources
  • Ask Me 3™ Good Questions for Getting the Right Diagnosis

Contributing Authors

All presenters, faculty, and content developers, unless indicated, have no significant financial interest/arrangement that could be perceived as a real or apparent conflict of interest with the subject matter of this educational enduring material.

  • Mark L. Graber, MD, FACP, Professor Emeritus, State University of New York at Stony Brook, and Senior Scientist, RTI International
  • Gordon D. Schiff, MD, Associate Director, Center for Patient Safety Research and Practice, Brigham and Women's Hospital; Associate Professor of Medicine, Harvard Medical School
  • Geeta R. Singhal, MD, MEd, Section Head and Service Chief, Pediatric Hospital Medicine Texas Children's Hospital; Associate Professor, Pediatrics, Baylor College of Medicine
  • Satid Thammasitboon, MD, MHPE, Associate Professor, Pediatric Critical Care Medicine, Texas Children's Hospital

Continuing Education 

This course is approved for 2 contact hours towards CPPS Recertification  

Purchase the Course


  1. Click here to sign in to the website.
  2. Click here to purchase the course in our online store. After signing in you will automatically receive pricing which coincides with your member level listed below.
  • $27.00 - ASPPS members
  • Complimentary to Stand Up for Patient Safety program members and Patient Safety Coalition members.


  1. Click here to create a user account on our website.
  2. Sign in to the website.
  3. Click here to purchase the course in our online store after you've created your user account. We will not be able to grant access to the course until you've created a user account.
  • $30.00 - Non-members 

After Your Purchase

  1. After you purchase the course in our online store you'll receive an e-mail receipt.
  2. Please allow 1-2 business days for us to activate your online learning account.
  3. We'll e-mail you when your online account is activated and you've be granted access to the course.

Launch the Course

Click here if you've purchased the course and it's already been activated for you. 

  • If your account has been activated you'll see the course home page.
  • If the course is not activated you will see a message stating that "This is a private group" and you will not be able to access the course.

Contact Us

Contact us with any questions regarding course access or pricing, or should you wish to purchase this product in bulk.

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